Analysis and design of computer systems supporting complex administrative work processes
- 1 January 1988
- journal article
- Published by Emerald Publishing in Office Technology and People
- Vol. 4 (1) , 75-89
- https://doi.org/10.1108/eb022655
Abstract
The paper deals with techniques and tools for developing computer systems to be used within complex administrative work processes. The characteristics of contemporary system development methods are presented and illustrated by a review of SA/SD. This shows a great demand for complementary techniques and tools for analysis and design to provide a sounder basis for the development of information systems. Basic characteristics of such techniques and tools are then described in terms of their perspective on organizations and on the development process and in terms of a framework for guidelines for analysis and design.Keywords
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