An evaluation of TQM and the techniques for successful implementation

1 December 1997

journal article
Published by Emerald Publishing in Training for Quality

Vol. 5 (4) , 150-159
https://doi.org/10.1108/09684879710188158

Abstract

Shows an in‐depth research focusing on the concerns of organizations in improving productivity and profitability levels by effective and efficient means using TQM. Evaluates the findings of TQM implementations from manufacturing and service industries and provides techniques on how TQM can be made to work successfully for any organization are provided.

Keywords

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