Behavioural data in the design of ergonomic computer terminals and workstations—a case study

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Abstract
Manufacturers of office automation equipment, in their design of ergonomic computer terminals and office furniture, are encountering needed design data which is sometimes weak, absent, erroneous or inapplicable to the office-worker situation under consideration. In some instances, office automation manufacturers simply follow standards. In others, manufacturers make assumptions as to the best design, and in others, design decisions were based on testing results and conclusions.This paper reviews the ergonomic tools and features incorporated into the design of one office automation manufacturer's terminals and workstations. The short fall of applicable design data relevant to comfort versus extremes of motion in biomechanics, to keyboard home row height and slope angle to viewing distance, as well as to reverse video and surface colour are presented, along with the design resolution of these parameters. Further, certain aspects of posture recently published are discussed.

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