Abstract
Describes the development of a “novel” self‐guided tour exercise for user orientation at the Pilkington library Loughborough Universiy of Technology. Sketches the background to the project and considers the factors leading to a move away from “traditional” conducted library tours, including their perceived lack of effectiveness, and resource intensity at a time of pressure. Includes a consideration of the impact of library organization on orientation and users generally. Outlines the philosophical basis, and aims and objectives of the Loughborough approach to orientation before describing how the programme evolved in detail. This comprises a self‐guided tour, supported by printed material as its main component, together with a limited number of individually tailored extended tours for users with specialized needs. Describes the practical introduction of the programme within the university, including publicity and evaluation. Concludes with a description of the task force involved in the project.

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