Abstract
The story of Britain's National Health Service (NHS) 35 years after its creation is fundamentally a saga of success. In a nation beset with economic problems, the health service has removed financial worry from the equation of individual illness and has long been the most popular program of the welfare state. Consumer satisfaction reflects this popularity1; moreover, the health status of the citizenry is high, and the cost of the NHS is moderately low, as compared with costs in other industrialized nations. Although the health service's doctors and nurses have intensified their complaints about government policies, they still basically . . .

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