Productivity and Vocational Skills in Services in Britain and Germany: Hotels

Abstract
Following previous comparisons by the National Institute of matched samples of manufacturing plants in Britain and Germany, this study applies similar methods to a branch of the services sector namely, the hotel industry. The objectives were to obtain measures of average productivity-differences between the countries in hotel- work, and to examine to what extent differences in equipment and training are important contributory factors. The paper discusses implications for schooling and training policies.

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