Effects of 9/11 on individuals and organizations: down but not out!

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Abstract
Purpose – The purpose of this introduction is to review some of the major issues that arose after 9/11 and set the stage for the articles that follow. Design/methodology/approach – A literature review was undertaken using both academic and mass media sources. Findings – The events of 9/11 have produced potentially positive as well as negative consequences, some anticipated and others unforeseen. Research limitations/implications – Relatively little research has been conducted on the events following 9/11, making it difficult to arrive at solid conclusions at this time. Practical implications – This special issue links the events of 9/11 with the management of organizations, a topic that has received little attention, and hopefully will encourage more scholarship in this area. Originality/value – It is important to more fully understand why 9/11 happened and what measures need to be taken to reduce the likelihood of future terrorist attacks, as well as improve the resiliency of both citizens and their organizational employers in dealing with the aftermath of such attacks should they occur again.