Informal Helping Relationship in Work Organizations.

1 September 1976

journal article
Published by Academy of Management in The Academy of Management Journal

Vol. 19 (3) , 370-377
https://doi.org/10.2307/255604

Abstract

Fifty-three managers described informal helping interactions in their work settings from both helper and helpee perspectives. Types of problems, who initiated the interaction, nature of the helping act, and characteristics of the helpers were all examined. Considerable satisfaction and progress was believed to result from these interactions.

Keywords

HELPING BEHAVIOR -- RESEARCH
CORPORATE CULTURE -- RESEARCH
INDUSTRIAL RELATIONS
WORK ENVIRONMENT -- RESEARCH
EXECUTIVES -- ATTITUDES
SOCIAL INTERACTION -- RESEARCH
OFFICE MANAGEMENT -- RESEARCH
INTERPERSONAL RELATIONS -- RESEARCH
SELF-PERCEPTION -- RESEARCH
JOB PERFORMANCE

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