Industrial relations and the customer
- 1 December 1993
- journal article
- Published by Wiley in Industrial Relations Journal
- Vol. 24 (4) , 284-295
- https://doi.org/10.1111/j.1468-2338.1993.tb00681.x
Abstract
No abstract availableKeywords
This publication has 16 references indexed in Scilit:
- Working for the UnionPublished by Cambridge University Press (CUP) ,1994
- THE CULT[URE] OF THE CUSTOMERJournal of Management Studies, 1992
- The Services Economy, Subcontracting and the New Employment Relations: Contract Catering and CleaningWork, Employment & Society, 1992
- Should Organizations Pay for Quality?Personnel Review, 1992
- How do you Manage a Flexible Firm? The Total Quality ModelWork, Employment & Society, 1991
- Flexibility, Surveillance and Hype in New Zealand Financial RetailingWork, Employment & Society, 1991
- Professions in the Current ContextWork, Employment & Society, 1990
- Privatization and the ConsumerSociology, 1990
- New Production Arrangements: The Totally Flexible Cage?Work, Employment & Society, 1989
- Managing under PressurePublished by Springer Nature ,1989