The utility business model and the future of computing services
Top Cited Papers
- 1 January 2004
- journal article
- Published by IBM in IBM Systems Journal
- Vol. 43 (1) , 32-42
- https://doi.org/10.1147/sj.431.0032
Abstract
The utility business model is shaped by a number of characteristics that are typical in public services: users consider the service a necessity, high reliability of service is critical, the ability to fully utilize capacity is limited, and services are scalable and benefit from economies of scale. This paper examines the utility business model and its future role in the provision of computing services.Keywords
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