Identify and fulfill customer service expectations
- 1 November 1988
- journal article
- Published by Elsevier in Industrial Marketing Management
- Vol. 17 (4) , 273-276
- https://doi.org/10.1016/0019-8501(88)90030-2
Abstract
No abstract availableKeywords
This publication has 1 reference indexed in Scilit:
- A Conceptual Model of Service Quality and Its Implications for Future ResearchJournal of Marketing, 1985