THE USE OF SURVEYS OF SATISFACTION FOR EVALUATIONS

• 1 June 1981
• journal article
• Published by Wiley in Policy Studies Journal
• Vol. 9  (7) , 990-999
• https://doi.org/10.1111/j.1541-0072.1981.tb01206.x

Abstract

Keywords

• SATISFACTION
• SURVEYS BY CITIES
• EVALUATING SERVICE
• USE OF SURVEYS
• WHITES
• DISCRETION
• EVALUATION REQUIRES
• REQUIRES ATTENTION