BUSINESS PROCESS REENGINEERING
- 1 January 1993
- journal article
- change management
- Published by Taylor & Francis in Information Systems Management
- Vol. 10 (3) , 13-22
- https://doi.org/10.1080/10580539308906939
Abstract
The new paradigm of business process reengineering seeks to achieve dramatic performance improvement by radically redesigning the organization; it replaces information systems development that has focused largely on automating and supporting existing organizational procedures. The Process Reengineering Life Cycle (PRLC) proposed in this article is a comprehensive, six-stage methodology with guidelines for envisioning a reengineering project, getting started, diagnosing process pathologies, and redesigning, reorganizing, and measuring the newly configured process.Keywords
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