Strategic Thrust of Manufacturing Automation Decisions: A Conceptual Framework

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Abstract
American manufacturing firms increasingly consider automation as the means to increase productivity and improve their competitiveness. However, decisions to automate do not always produce the expected results and lead to further frustration. The so called “islands of automation” are often blamed for such failures and other technological alternatives such as computer integrated manufacturing (CIM) are adopted on a piece-meal fashion. This paper examines the adoption of new technology in general, and die decision to automate in particular, from a strategic perspective. In order to deal with the underlying complexities of automation, a conceptual framework is developed that can guide decision makers through a step-by-step process. Within an experimental analysis context, a decision support system is built that uses the “Expert Choice” cell to test the effectiveness of the introduced framework. The results indicate that the study's method can greatly enhance the decision making capabilities of firms contemplating automation