The Focus of Research in End User Computing

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Abstract
During the 1980s, end user computing was often the domain of early adopters or “techies.” But during the 1990s, the information technology (IT) revolution reached almost everyone in business organizations. Sophisticated and useful end user tools, lower costs of both computer hardware and software, continued improvements in performance, as well as a more computer-literate workforce have considerably extended end user computing (EUC). To assess the extent to which the focus of EUC research has expanded or shifted since the 1980s, the present paper reviews academic literature on EUC from the 1990s and maps it to a framework developed by Brancheau and Brown (1993). In addition, the present paper statistically compares the distribution of EUC research topics in the 1980s (as classified by Brancheau and Brown) to the distribution resulting from the present review of articles published in the 1990s. Issues identified as being in need of research at the close of the 1980s are revisited to determine if academic research in the 1990s has attempted to address them, and suggestions for future directions in EUC research are extended.

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