The Merit of Using Experts or Consumers as Members of Planning Groups: A Field Experiment in Health.

1 September 1976

journal article
Published by Academy of Management in The Academy of Management Journal

Vol. 19 (3) , 378-394
https://doi.org/10.2307/255605

Abstract

A field experiment is described which compared the innovativeness and quality of solutions from health planning groups made up of health services users—“activists” or professional consumers—and experts—physicians, nurses, administrators, and therapists. The experimental findings suggest several guides for planning.

Keywords

FIELD WORK (RESEARCH)
HEALTH PLANNING -- STUDY & TEACHING
MEDICAL CARE -- RESEARCH
CONSUMER RESEARCH
PHYSICIANS
NURSES
SPECIALISTS
REGIONAL MEDICAL PROGRAMS
BUSINESS PLANNING -- RESEARCH
EXPERIMENTAL DESIGN

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