The consumer-driven approach: can it pick up where managed care left off?

  • 1 January 2003
    • journal article
    • Vol. 19  (2) , 13-26
Abstract
Managed care has failed and health care costs are once again out of control. Given the current political, social and economic environment, there are now two options: a single-payer health care system, or an aggressive and global employer health benefits redesign that strongly encourages consumer-driven behavior. This article discusses the failure of managed care and ways that employers can promote consumer-driven behavior now using available tools and plan provisions.