Convenience Store Losses and Employees' Attitudes

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Abstract
Employees in eight regional areas of a convenience store chain were given the Employee Attitude Inventory. This psychological integrity test correctly differentiated the regional areas with respect to mean dollar amounts recovered from employees' confessions of theft. Significantly more dollars were recovered from those areas in which employees had more favorable attitudes toward theft. Moreover, significant correlations were noted between scores on the theft-related subscales and the mean accumulated discrepancy on the chain's inventory reports.