Caregiver satisfation with Adult Day Service Programs

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Abstract
Caregivers typically report high levels of satisfaction with adult day service (ADS) programs. However, studies of satisfaction are often limited by methodological problems. For example, items may only assess global satisfaction rather than caregivers’ feelings about specific aspects of ADS use. Additionally, caregivers’ responses may reflect their expectations or attitudes about ADS rather than satisfaction with the program. This study uses multiple indicators of a program's success to evaluate caregiver satisfaction with ADS after three and 12 months of program attendance. Reported are rates of satisfaction with various features of ADS services, perceived benefits and drawbacks associated with ADS use, and how those evaluations change over time. We also examine factors associated with caregivers’ evaluation of ADS.