CONSUMER COMPLAINTS IN PUBLIC SECTOR SERVICES
- 1 June 1988
- journal article
- Published by Wiley in Public Administration
- Vol. 66 (2) , 181-193
- https://doi.org/10.1111/j.1467-9299.1988.tb00689.x
Abstract
No abstract availableKeywords
This publication has 4 references indexed in Scilit:
- BEYOND THE MANAGERIAL MODEL: THE CASE FOR BROADENING PERFORMANCE ASSESSMENT IN GOVERNMENT AND THE PUBLIC SERVICESFinancial Accountability & Management, 1986
- Education: Some forms of legal redress outside the courtsBritish Journal of Educational Studies, 1983
- Towards a Critical Public LawJournal of Law and Society, 1982
- BureaucracyPublished by Bloomsbury Academic ,1970