Psychosocial factors and psychosomatic complaints among postal workers

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Abstract
The aim with this cross-sectional study of postal workers in 7 different occupations was to evaluate the correlations between some psychosocial factors and psychosomatic complaints. A sample of 105 men and 38 women were given self-administered questionnaires. The questionnaires inquired about gastrointestinal complaints, sleep quality, psychological work demands, decision latitude, and social support at the workplace. The data were analysed by variance analysis (Anova), χ 2 -test and stepwise multiple regression. In the group with the lowest psychological work demands, the highest decision latitude, and the best social support, there were few symptoms in comparison with the other groups. The findings are consistent with the hypothesis that a poor psychosocial work situation results in a higher report of psychosomatic complaints. Therefore, it is important to elucidate the causes of high frequency of certain symptoms. This would be an important task for the occupational health service, since psychosomatic symptoms might be an early indicator of work related problems.

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