Overcoming barriers to training utilizing technology: The influence of self‐efficacy factors on multimedia‐based training receptiveness

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Abstract
Corporations competing in the global market face a number of challenges and opportunities in effective human resources training. Many firms address this issue by emphasizing multimedia‐based training systems. Given the rapid increase in multimedia‐based training, it is important that barriers to effective use of this technology be identified. There is substantial evidence in the human resources training literature that low self‐efficacy levels among trainees can form a barrier to a specific training technique. Therefore, it is reasonable to believe that receptiveness to multimedia‐based training among trainees may differ based on multimedia self‐efficacy. This issue was examined through the use of factor analysis, which revealed two significant selfefficacy factors: developed self‐efficacy and existing self‐efficacy. These factors proved to be highly significant to respondents' perceptions of multimedia training effectiveness. The finding suggests that training effectiveness is determined not only by the training content and media presentation but also by the trainees' self‐efficacy.