Facing up to the local Ombudsmen: Are internal complaints procedures adequate?

• 2 January 1989
• journal article
• other
• Published by Taylor & Francis in Local Government Studies
• Vol. 15  (1) , 1-8
• https://doi.org/10.1080/03003938908433446

Abstract

Keywords

• INTERNAL COMPLAINTS
• LOCAL OMBUDSMEN
• PROCEDURES ADEQUATE
• COMPLAINTS PROCEDURES
• FACING