Measuring performance and missing the point?
Open Access
- 22 November 2007
- Vol. 335 (7629) , 1075-1076
- https://doi.org/10.1136/bmj.39377.387373.ad
Abstract
Targets do not necessarily translate into improvements for service users. Iona Heath, Julia Hippisley-Cox, and Liam Smeeth argue that performance measurement in the UK is shifting focus from what each patient needs and those who need it mostKeywords
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