Information Technology in Public Sector Settings: Towards Effective Systems
- 1 March 1989
- journal article
- research article
- Published by Emerald Publishing in International Journal of Public Sector Management
- Vol. 2 (3)
- https://doi.org/10.1108/09513558910002417
Abstract
The major problems experienced in implementing IT systems in the public sector are reviewed. Detailed UK research, carried out in the Department of Social Security and the National Health Service, is then considered. Many projects sub‐optimise due to neglect of the human aspects of computerisation, broadly conceived. It is concluded that establishing 16 success criteria still need to be imported into many IT projects if effective systems are to result.Keywords
This publication has 4 references indexed in Scilit:
- IT Systems Implementation: Research Findings from the Public SectorJournal of Information Technology, 1989
- Effective Systems: Overcoming the ObstaclesJournal of Information Technology, 1989
- Computerising: Lessons from the DHSS Pensions StrikeEmployee Relations, 1987
- Factors influencing technology transferACM SIGCHI Bulletin, 1985