Evaluation of decision-tree rating scales for mental workload estimation

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Abstract
Recent studies suggest that a decision-tree rating scale called the Modified Cooper-Harper (MCH) rating scale is a globally sensitive indicator of change in mental loading (Wierwille and Casali 1983 a). The present study was directed at developing refinements in the scale and at obtaining additional background information. The MCH scale and five design variations of the scale were studied in two independent aircraft-simulator experiments. Aspects studied were the decision-tree structure, the number of categories, the decision sequence and the effects of computer implementation. Results using the rating scales indicate that the MCH scale and its computerized version are generally more consistent than the others. Attendant questionnaire results indicate that pilots base their ratings on the same factors that researchers believe are the important elements of the multidimensional construct of workload.

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