Methodology-Driven Use of Automated Support in Business Process Re-Engineering
- 15 December 1993
- journal article
- Published by Taylor & Francis in Journal of Management Information Systems
- Vol. 10 (3) , 117-138
- https://doi.org/10.1080/07421222.1993.11518013
Abstract
This article describes a three-month pilot project to model and re-engineer an internal business unit of a major multinational firm using Enterprise Analyzer, a methodology and supporting group software tool for modeling and analyzing business processes. The methodology combines collaborative model building with creative problem reframing to enable multilevel, cross-functional business teams to quicklyKeywords
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