Expectations for Care: Older Adults' Satisfaction With and Trust in Health Care Providers

Abstract
Journal of Gerontological Nursing | ABSTRACTThis study sought to determine whether community-dwelling older adults' expectations for care were met by identifying factors that influence trust in and satisfaction with health care providers. Data were collected using a demographic questionnaire and focus group methodology. A total of 39 older adults participated in 8 focus groups. Three categories of themes were identified: a sense of