The service organization: Climate is crucial

• 30 November 1980
• journal article
• Published by Elsevier in Organizational Dynamics
• Vol. 9  (2) , 52-65
• https://doi.org/10.1016/0090-2616(80)90040-6

Abstract

Keywords

• CLIMATE
• BRANCH EMPLOYEES
• REPUTATION
• SURVEYED
• GOOD
• VIABILITY
• SURVIVAL
• BEHAVIORS