Protesting patients: a study of complaints submitted to a Family Health Service Authority

This publication has 18 references indexed in Scilit:

• Gender, marital status and the social control of health behavior
  Social Science & Medicine, 1992
• The citizen's charter and the NHS.
  BMJ, 1991
• The ‘eclipse’ of folk medicine in western society
  Sociology of Health & Illness, 1991
• Looking after consumers in the new NHS.
  BMJ, 1990
• Improving the Doctor/Patient Relationship: A Feminist Perspective
  Journal of Social Policy, 1989
• Hospital patients' responses to dissatisfaction.
  Sociology of Health & Illness, 1988
• Viewpoint: Things to come: the NHS in the next decade
  Sociology of Health & Illness, 1987
• Consumerism in Health Care: beyond the supermarket model
  Policy & Politics, 1987
• Clinical uncertainty: is it a problem in the doctor‐patient relationship?
  Sociology of Health & Illness, 1984