Organizational Patterns and Work Satisfaction in a Comprehensive Human Service Agency: An Empirical Test
- 1 October 1983
- journal article
- research article
- Published by SAGE Publications in Human Relations
- Vol. 36 (10) , 957-971
- https://doi.org/10.1177/001872678303601006
Abstract
Specified organizational dimensions hypothesized to bear strongly upon the job satisfaction of human service workers are detailed. A conceptual framework is advanced focusing upon the salience of decision-making modes, performance guides, interpersonal relations, and the division of labor as explanators of both overall and intrinsic work satisfaction. Findings support the proposition that human service workers are affected substantially by these factors.Keywords
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