Operator Scheduling
- 1 March 1979
- journal article
- research article
- Published by Taylor & Francis in A I I E Transactions
- Vol. 11 (1) , 37-41
- https://doi.org/10.1080/05695557908974398
Abstract
The development of mechanized scheduling of operators at Illinois Bell Telephone Company is discussed in this paper. The solution of the scheduling problem using integer linear programming was uneconomical so that a two step procedure was developed to solve the problem. First, the optimal solution with fractional operators is found by linear programming. Then a heuristic algorithm is used to find an integer solution close to this optimal solution. This method is in use at all Illinois Bell Telephone operator offices.Keywords
This publication has 2 references indexed in Scilit:
- The Operator-Scheduling Problem: A Network-Flow ApproachOperations Research, 1974
- A Candle to Saint Jude, or Four Real World Applications of Integer ProgrammingInterfaces, 1972