Controlling end-user computing: an analytical framework

1 October 1989

journal article
Published by Association for Computing Machinery (ACM) in ACM SIGSAC Review

Vol. 7 (3) , 6-12
https://doi.org/10.1145/77308.77310

Abstract

The emergence of Microcomputer, off the shelf software such as spreadsheet, telecommunication, and improvement of user-interface of them make End-User Computing (EUC) as a important application of computer technology in business. EUC growth rate is sky-rocketing now (Sprague R. H. Jr., and B. C. McNurlin (1986)). Every office use many microcomputers. Everyone uses it personally for his/her business. Moreover, many critical decision are made through microcomputers or by using information from microcomputers. DDS (Decision Support Systems) and ESS (Executive Support System) are examples (Rockart, J. F. and D. W. DeLong (1988)). But the more the number of user of microcomputers, the control of EUC becomes more important.

Keywords

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