Total quality management in higher education

• 1 September 1991
• journal article
• research article
• Published by Wiley in New Directions for Institutional Research
• Vol. 1991  (71) , 3-11
• https://doi.org/10.1002/ir.37019917103

Abstract

Keywords

• HIGHER EDUCATION
• STAFF DEVELOPMENT
• ORGANIZATIONAL EFFECTIVENESS
• TOTAL QUALITY MANAGEMENT
• SYSTEMS APPROACH
• ORGANIZATIONAL THEORIES