Family Satisfaction Techniques: Meeting Family Expectations
- 1 March 1994
- journal article
- Published by Wolters Kluwer Health in Dimensions of Critical Care Nursing
- Vol. 13 (2) , 104-111
- https://doi.org/10.1097/00003465-199403000-00008
Abstract
With the current focus on outcomes of care and promoting the image of nursing there is significant attention on how families perceive nursing care. These authors provided a patient satisfaction model in a previous article in DCCN (September-October, page 272). Here they describe nursing techniques which help to increase family satisfaction by meeting the families expectations or helping them to adjust their expectations.Keywords
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