Information Technology in Delivery Control
- 1 March 1986
- journal article
- Published by Emerald Publishing in International Journal of Physical Distribution & Materials Management
- Vol. 16 (3) , 45-56
- https://doi.org/10.1108/eb014633
Abstract
Delivery control is a key requirement in all distribution operations. It is, however, a highly complex undertaking since it embraces a variety of activities (e.g., order processing, consignment tracing and vehicle round planning — (see Figure 1)). Moreover, delivery control invariably requires information channels to be established between the distribution function and other parts of the manufacturing/retailing organisation. The potential for misunderstandings and disagreements over, say, the design of a delivery control system is therefore great.Keywords
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