Store Clerks' Reaction To Stuttering

Abstract
A questionnaire of 25 items divided into 18 categories was administered to 50 store clerks to determine their feelings immediately after having been asked a question by a severe stutterer. Impatience, amusement, and repulsion will be encountered only rarely by the stutterer while feelings of surprise, embarrassment, pity, curiosity, and sympathy will be experienced in varying degrees of frequency. Therapy should help the stutterer to remain objective in the presence of such listener feelings. 21 of the 50 clerks did not recognize the stutterers'' behavior as a speech problem.

This publication has 0 references indexed in Scilit: