Job Enlargement: A Multidimensional Process

Publisher Website
Google Scholar
Abstract
This paper reports the results of an evaluation study into the effects of a job enlargement exercise on female assemblers of electrical domestic appliances. Data on job satisfaction and perceptions of job attributes are analysed, and a comparison is made between the group with the enlarged job and another group of operatives who are performing tasks fairly similar to those which the enlarged group were performing prior to job enlargement. The results indicate that the expected increases in satisfaction associated with greater work variety, novelty and felt use of abilities were achieved. There were some dissatisfying outcomes related to decreased social interaction and somewhat increased effort of work. It is suggested that opportunities for social interaction could have been maintained by a different job redesign. The increased effort of work was hypothesized to relate to the presence of multiple motives for change among the management team. The need is stressed to conceptualize job enlargement as a phenomenon involving multiple variables and outcomes, and as an interactive social process of implementation.

This publication has 1 reference indexed in Scilit: