Consumers' Knowledge about their Health Insurance Coverage

  • 1 January 1983
    • journal article
    • Vol. 5  (1) , 65-80
Abstract
This paper describes how much families know about their health insurance coverage and investigates whether consumer education and simplified benefit structures would improve knowledge. Families' perceptions about their insurance benefits were measured in two household surveys administered in six sites. Knowledge was assessed by comparing families' responses with policy data collected from the carrier.