Intelligibility and Accountability: Human Considerations in Context-Aware Systems
Top Cited Papers
- 1 December 2001
- journal article
- Published by Taylor & Francis in Human–Computer Interaction
- Vol. 16 (2-4) , 193-212
- https://doi.org/10.1207/s15327051hci16234_05
Abstract
This essay considers the problem of defining the context that context-aware systems should pay attention to from a human perspective. In particular, we argue that there are human aspects of context that cannot be sensed or even inferred by technological means, so context-aware systems cannot be designed simply to act on our behalf. Rather, they will have to be able to defer to users in an efficient and nonobtrusive fashion. Our point is particularly relevant for systems that are constructed such that applications are architecturally isolated from the sensing and inferencing that governs their behavior. We propose a design framework that is intended to guide thinking about accommodating human aspects of context. This framework presents four design principles that support intelligibility of system behavior and accountability of human users and a number of human-salient details of context that must be accounted for in context-aware system design.Keywords
This publication has 19 references indexed in Scilit:
- A Conceptual Framework and a Toolkit for Supporting the Rapid Prototyping of Context-Aware ApplicationsHuman–Computer Interaction, 2001
- Seeking a Foundation for Context-Aware ComputingHuman–Computer Interaction, 2001
- Informing the design of an information management system with iterative fieldworkPublished by Association for Computing Machinery (ACM) ,2000
- Investigating the capture, integration and access problem of ubiquitous computing in an educational settingPublished by Association for Computing Machinery (ACM) ,1998
- Cyberguide: A mobile context‐aware tour guideWireless Networks, 1997
- Policies and roles in collaborative applicationsPublished by Association for Computing Machinery (ACM) ,1996
- Session management for collaborative applicationsPublished by Association for Computing Machinery (ACM) ,1994
- Culture and Control in a Media SpacePublished by Springer Nature ,1993
- Design for Privacy in Ubiquitous Computing EnvironmentsPublished by Springer Nature ,1993
- Awareness and coordination in shared workspacesPublished by Association for Computing Machinery (ACM) ,1992