Abstract
One of the historian's most difficult tasks is to distinguish between mere alterations of idiom, fashion or expression, and substantive changes of attitude and behaviour from one epoch to another. Efficient reforming ministers and officials can be found at work in English central government in (I should guess) every century from the twelfth (if not earlier) to the twentieth. Yet are these men and their achievements as important in explaining the development of administration as technological innovations such as new kinds of paper, the printing press, shorthand writing, the typewriter and the duplicating machine, and finally the telephone and its electronic successors? The most characteristic features of bureaucracy in the everyday, commonsense usage of the term—pen-pushers at desks, jacks-in-office, delays, high-handedness, form-filling, record-keeping, and so on—can of course be found many centuries before there was a modern civil service; that is, one with competitive entry examinations, grades, salaries, security of tenure, retirement pensions and the rest. In the seventeenth and eighteenth centuries, the description ‘persons in offices’ or simply ‘officers’ was normal, rather than office-holders, while the designation ‘civil servants’ was slow to take hold even during the nineteenth century.