The Evaluation of Hospital Restructuring Efforts
- 1 January 1998
- journal article
- Published by Wolters Kluwer Health in Quality Management in Health Care
- Vol. 6 (3) , 22-34
- https://doi.org/10.1097/00019514-199806030-00003
Abstract
This article reports on study evaluating the effects of hospital restructuring on patient satisfaction, nurse satisfaction, cost of care, and clinical quality. The restructuring involved facility redesign, telecommunications enhancement, and implementation of patient care processes incorporating multiskilled personnel and case facilitation systems. The results indicate improved patient and nurse satisfaction, decreased length of stay and variable cost per patient day, and good clinical outcomes.Keywords
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