Taylorism, teams and technology in ‘reengineering’ work‐organization
- 1 September 1994
- journal article
- Published by Wiley in New Technology, Work and Employment
- Vol. 9 (2) , 93-102
- https://doi.org/10.1111/j.1468-005x.1994.tb00053.x
Abstract
This article critically examines the phenomenon of ‘Reengineering’ (or Business Process Reengineering: as it is sometimes called) as a transfer of ‘just‐in‐time’ techniques developed in manufacturing to the office environment. The article concludes that its most likely diffusion will be for ‘downsizing’ and ‘cost‐reduction’, and may result in a modest degree of success in only some of its applications to manufacturing and office environments.Keywords
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