The Proverbs of Total Quality Management: Recharting the Path to Quality Improvement in the Public Sector

1 January 1992

journal article
Published by JSTOR in Public Productivity & Management Review

Vol. 16 (1) , 25
https://doi.org/10.2307/3380803

Abstract

Quality management has generated considerable attention in the public sector over the past decade. While numerous government organizations, especially at the fe...

Keywords

RECHARTING
PROVERBS OF TOTAL
PATH
TOTAL QUALITY MANAGEMENT
GOVERNMENT ORGANIZATIONS
CONSIDERABLE ATTENTION
GENERATED CONSIDERABLE

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