Matrix Model: A Selective Empirical Test.

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Abstract
This paper presents the Matrix model of organizational analysis and a partial empirical test of its descriptive validity. The model, concerned with the impact of technology and personal discretion on organization structure, offers a series of propositions about task-unit differentiation and integration. Two major propositions provide the focus of the empirical section of this paper: (1) task units become increasingly autonomous from the administrative system as the structural design moves from the Routine to Heuristic organizational strategy; and (2) task unit members become increasingly autonomous from supervision as the structural design moves from Routine to Heuristic.

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