Determinants of Employee Work Perceptions and Attitudes

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Abstract
Organizational level and the perceived physical and social work environments were examined as predictors of the job perceptions and attitudes of state government employees (N = 420). Regression analyses indicated that organizational level was a significant predictor of job perceptions and involvement. Perceptions of the social environment explained additional variance in job attitudes and involvement, and made significant contributions in explaining trust in higher-level administration and job satisfaction. Perceptions of the physical environment were consistently related to satisfaction. Level X environment interactions made independent contributions beyond the main effects in explaining job perceptions and involvement, trust, and satisfaction. The physical environment predicted better for higher-level employees, whereas the social environment predicted better for lower-level employees. The results suggest that organizational level and the work environment, particularly its social component, are important considerations in understanding employee responses to their work.

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