Grappling with distributed usability
- 1 October 1999
- proceedings article
- Published by Association for Computing Machinery (ACM)
Abstract
This paper describes a cultural-historical framework for investigating usability, based on activity theory and genre theory. Rather than investigating usability as the property of a single artifact or of a user-artifact dyad, the framework approaches usability as distributed across an entire activity network. The points are illustrated through a cultural-historical examination of an information system as it evolved over four decades.Keywords
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