Employee and customer perceptions of service in banks: Replication and extension.
- 1 January 1985
- journal article
- Published by American Psychological Association (APA) in Journal of Applied Psychology
- Vol. 70 (3) , 423-433
- https://doi.org/10.1037//0021-9010.70.3.423
Abstract
No abstract availableThis publication has 0 references indexed in Scilit: