In the Eye of the Storm
- 1 June 1997
- journal article
- research article
- Published by SAGE Publications in Evaluation Review
- Vol. 21 (3) , 342-351
- https://doi.org/10.1177/0193841x9702100308
Abstract
The restructuring of how behavioral health care services are financed, managed, and delivered has controlled costs but raised concerns about quality. The need and opportunity has never been stronger for professionals and organizations from previously disparate segments of the field to closely collaborate on broad-based quality initiatives. This article reviews the collaborative initiatives established by one organization that are affecting all segments of the field through research projects, publications to disseminate information, and conferences to promote discus sion. Implications, new directions, and opportunities for evaluation researchers are proposed.Keywords
This publication has 1 reference indexed in Scilit:
- The client satisfaction questionnaireEvaluation and Program Planning, 1982