Chinese Cultural Values: Their Dimensions and Marketing Implications
- 1 May 1988
- journal article
- Published by Emerald Publishing in European Journal of Marketing
- Vol. 22 (5) , 44-57
- https://doi.org/10.1108/eum0000000005285
Abstract
Chinese cultural values are classified according to Kluckhohn and Strodbeck's taxonomy, and potential marketing implications for each cultural value dimension presented. The implications include those relating to brand loyalty, gift‐giving behaviour, consumer satisfaction, consumer complaint behaviour and promotion activities. It is also concluded that Chinese cultural values could be an effective basis for market segmentation.Keywords
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